Only one in five global workers "engaged"
Only one out of five employees of major global corporations is engaged in his or her work, and top managers may be to blame, according to a study released by a global professional services firm. A survey of 90,000 workers in 18 countries by Towers Perrin HR Services, US-based consultancy, found that only 21 percent of employees are engaged in their work, while 38 percent are disenchanted or disengaged. The study defined "engagement" as being willing to do more than is required to help their employers succeed and measured it by their responses to questions about their feelings about work, as well as their behavior. Mexicans proved to be the most engaged, followed by Brazilians and Indians. U.S. respondents ranked fourth. The least engaged workers were the Japanese, followed by residents of Hong Kong and South Korea . The study found that worker engagement was most driven by senior managers -- not by an employee's upbringing or relationship with a direct mana...